Let's get you some help! 

Please before contacting us make sure to check the FAQ bellow.

If it doesn't answer your questions - Don't panic, we will be happy to help you! 😁

Send an email to the anime-body-pillow team 📧


Certainly! We are delighted to offer free shipping worldwide. You won't incur any delivery costs for your order, regardless of your location. Enjoy the convenience of shopping with us, and we'll take care of the shipping expenses to ensure your items reach you without any additional charges.

You can track your order by visiting the 'Track your order' section on our website. You will need your order number and email address to track your order. Please allow us the time to print and send your Dakimakura to update the tracking.

The processing of your order, the manufacture of the products and the delivery (free of charge) will take our team a maximum of 15 to 20 working days. We make every effort to ensure that you receive your order as quickly as possible, without compromising the quality of our merchandise.

Something wrong with the Post Office? Package lost, broken, destroyed?

With our secure delivery, Anime Body Pillow® takes care of the disputes for you. Customer satisfaction is our priority. We don't blame the carrier by letting you "fend for yourself". We assume full responsibility by immediately sending you a new package at our expense.

Do not hesitate to contact us by email at : contact@anime-body-pillow.com our team will do its utmost to meet your expectations.

If your order includes several items, it is possible that these will be sent separately, depending on available stocks and shipping warehouses. Don't worry, your package will arrive shortly.

Returns and exchanges

Yes, if your order has a default item, you have 30 days to contact us for a refund or exchange.

Certainly! We understand that circumstances may require you to modify your order. You have a 24-hour window from the time of purchase to request changes to your order.

You will have 24hours to cancel your order. Please don't forget that if you opt for a refund, a 3% fee will be charged to cover transaction expenses.

Our products

Yes, we offer custom body pillows. You can choose the design you want, and we will create a custom body pillow just for you.

To keep your Dakimakura looking fresh and new, we recommend gentle hand washing. Avoid using bleach, and do not put it in the dryer.

Yes, we often have discounts and promotions. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.